1. User identification

    If you have forgotten your password, give the below required data, and the new password will be sent to you by e-mail.

    In order that we can recognise you as a person, type the first five characters of the following sequence ( f508d 562c8 ) to the identification field.

    1. Your personal login username
    2. E-mail address linked to your login username
    3. Refer to the uppermost instruction box for additional instructions.